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Change Management |
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ALTEC
applies the following Change Management procedures to all
changes that may occur due to bug fixing and enhancements
to the applications:
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Planning |
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Controlling |
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Coordinating |
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Executing |
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Monitoring |
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ALTEC's
Change Management procedures help in increasing service availability
and IT efficiency by reducing the number of unnecessary changes
and ensuring that changes are properly tracked, propagated
and executed.
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Customer Satisfaction |
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ALTEC
offers real time online value added service and support to
its clients and associates for all their projects through
ALTEC's Project Control Panel (PCP). ALTEC can
customize PCP to better suit individual clients' requirements
based on mutual consent. Our improvements on services, software
functionality and quality provide Customer Satisfaction beyond
their expectations.
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